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The Global Account Manager - London based -
at Nick Forte (Anywhere)
Blackbaud is the leading global provider of software and services designed specifically for nonprofit organizations, enabling them to improve operational efficiency, build strong relationships, and raise more money to support their missions. Approximately 24,000 organizations in 83 countries – including The American Red Cross, Cancer Research UK, Earthjustice, International Fund for Animal Welfare, Lincoln Center, The Salvation Army, The Taft School, Tulsa Community Foundation, Ursinus College, the WGBH Educational Foundation, and Yale University — use one or more Blackbaud products and services for fundraising, constituent relationship management, financial management, website management, direct marketing, education administration, ticketing, business intelligence, prospect research, consulting, and analytics.
Since 1981, Blackbaud’s sole focus and expertise has been partnering with nonprofits and providing them the solutions they need to make a difference in their local communities and worldwide. Under the leadership of Marc Chardon (former Microsoft Executive), with revenues over $327 million, we employ more than 2,000 employees who are part of our philanthropic corporate culture where volunteerism is encouraged. Listed on the NASDAQ Global Select Market under ticker symbol 'BLKB', we are headquartered in Charleston, South Carolina. We also operate in Australia, Canada, Hong Kong, the Netherlands, and the United Kingdom.
Job Description:
The International Business Development Group is a dynamic arm of Blackbaud's International Business Unit (IBU) focused on developing new markets and driving the growth and reach of our international operations. We are seeking a business development professional with extensive experience driving client, solution, and global account strategies. The Global Account Manager is responsible for increasing revenue by effectively managing the Blackbaud relationship with a client, and for serving as the client's strategic advisor to promote Blackbaud solutions globally. This position will report directly to the VP of International Business Development.
The Global Account Manager will:
Be the primary point of contact for strategic global accounts and the most senior executive on the team; responsible for orchestrating complex sales activities collaboratively across multiple account managers / organizations / functions /regions.
Manage global clients to achieve additional bookings/revenue streams and ensure a long standing partnership with portfolio of accounts.
Add credibility based on subject matter expertise of the industry and Blackbaud solution set
Collaborate with regional account executives on tactical opportunities and ensure client direction fits within strategic plan
Leverage key account relationships and drive partnership strategy to create a global value proposition
Experience and Skills:
The successful Global Account Manager will have high analytical and conceptual abilities that enable them to recognize and define customer issues. The successful candidate will have a proven track record of navigating multiple levels of the customer organization to build commitment that leads to action.
4 + years of business development experience in international markets
4 + years of experience working in a sales overlay capacity, coordinating internal activity across multiple groups within an organization
4 + years working for an enterprise application software/services company
History of consistently exceeding bookings/revenue targets
Proven international marketplace relationship building skills (influencers, pivotal customers etc.)
Bachelors Degree required, Masters strongly preferred
Strong organization, presentation and public speaking skills
Ability to travel internationally
Excellent negotiation and communication skills (both oral and written)
Referenced collaborative, approachable and collegial operational approach
please contact our Internal recruiter -
Nick Forte
Internal Recruiter
Blackbaud Pacific Pty Ltd
nick.forte@blackbaud.com.au
Since 1981, Blackbaud’s sole focus and expertise has been partnering with nonprofits and providing them the solutions they need to make a difference in their local communities and worldwide. Under the leadership of Marc Chardon (former Microsoft Executive), with revenues over $327 million, we employ more than 2,000 employees who are part of our philanthropic corporate culture where volunteerism is encouraged. Listed on the NASDAQ Global Select Market under ticker symbol 'BLKB', we are headquartered in Charleston, South Carolina. We also operate in Australia, Canada, Hong Kong, the Netherlands, and the United Kingdom.
Job Description:
The International Business Development Group is a dynamic arm of Blackbaud's International Business Unit (IBU) focused on developing new markets and driving the growth and reach of our international operations. We are seeking a business development professional with extensive experience driving client, solution, and global account strategies. The Global Account Manager is responsible for increasing revenue by effectively managing the Blackbaud relationship with a client, and for serving as the client's strategic advisor to promote Blackbaud solutions globally. This position will report directly to the VP of International Business Development.
The Global Account Manager will:
Be the primary point of contact for strategic global accounts and the most senior executive on the team; responsible for orchestrating complex sales activities collaboratively across multiple account managers / organizations / functions /regions.
Manage global clients to achieve additional bookings/revenue streams and ensure a long standing partnership with portfolio of accounts.
Add credibility based on subject matter expertise of the industry and Blackbaud solution set
Collaborate with regional account executives on tactical opportunities and ensure client direction fits within strategic plan
Leverage key account relationships and drive partnership strategy to create a global value proposition
Experience and Skills:
The successful Global Account Manager will have high analytical and conceptual abilities that enable them to recognize and define customer issues. The successful candidate will have a proven track record of navigating multiple levels of the customer organization to build commitment that leads to action.
4 + years of business development experience in international markets
4 + years of experience working in a sales overlay capacity, coordinating internal activity across multiple groups within an organization
4 + years working for an enterprise application software/services company
History of consistently exceeding bookings/revenue targets
Proven international marketplace relationship building skills (influencers, pivotal customers etc.)
Bachelors Degree required, Masters strongly preferred
Strong organization, presentation and public speaking skills
Ability to travel internationally
Excellent negotiation and communication skills (both oral and written)
Referenced collaborative, approachable and collegial operational approach
please contact our Internal recruiter -
Nick Forte
Internal Recruiter
Blackbaud Pacific Pty Ltd
nick.forte@blackbaud.com.au
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